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FAQ

FAQ


1.How about your quality?
All products are high quality and 1 year warranty. The differences between Swiss watches and Asia watches are in the movement and workmanship. While the Asia watches are internationally renowned, the Swiss are well known as their higher class, which are much more stable in the movement and the workmanship is to perfection.

2. How long will your watches last?
This is kind of like asking how long a car will last. It all depends on how you use it. If you put wear and tear on it regularly by driving and using it frequently and in rugged situations, or in this case wear the watch the same way, it would not last as long as if, say, you used it at times that you could treat it with care. If so, our watches will last a very long time.

3. How do I set the GMT& local time?
GMT means Dual Time Zone and it usually use a 24-hour clock instead of a 12-hour clock we normally use. GMT can be set with two time zones. A local minute-hour hand time and a GMT (sometimes red) arrow second time zone.

To adjust time, please follow the instructions below:
a. Unwind the crown anti-clockwise softly and slowly until it loosen up. There are two steps of pulling out the button stem. Do not exert too much force here and please make sure you do it lightly and carefully.

b. STEP ONE is for setting the GMT second time zone. STEP TWO is for setting the local time. Pull one-step out is to set GMT and date by winding the button clockwise and anticlockwise respectively. Pull one more step is for setting local time. Pushing the crown inward one step will bring it back to GMT setting. Pushing it two steps will bring it back to normal position and you can wind it back clockwise while pushing it back softly to secure the crown onto the watchcase.

c. Set local time FIRST and then GMT SECOND time zone. When you set local time, GMT time will also be changed at the same time


4. Why would I want to purchase a replica watch?
For many people, it is because they want to good looking, but are unwilling to pay "ROLEX prices." They just want his belongs say something about himself. For some people, it is because they have a real watch, but wants to purchase something identical out on the streets so they can wear it without having their hand chopped off. And for other people, it is because they are collectors who want to have a wide variety of watches on display.

A replica watch is a watch made similar to that of the real brand ones, except, at a much lower cost. A real Rolex can go up to hundreds of thousands of dollars, but you can get a replica similar to that one, for only a few hundred dollars. This allows the normal everyday person to be able to look and feel classy, without having to actually spend such ridiculous amounts of money on it.


5. Are your pictures from the actual replica or the genuine watches on the Wed site?
You may be amazed by some of the pictures we have up on our website. Because of their quality, you might think they are from catalogs of the genuine watch. But that is NOT true! We have an in-house professional photographer taking the pictures for us, and he has taken pictures for a few watch catalogs before.

As a matter of fact, many other sites steal our pictures to place up on their own website.

We guarantee 100% that all pictures taken from our site are actual pictures of our Swiss Rolex replicas! You see, You Have. The watches look exactly as represented in the pictures, and we never, ever use anyone else's pictures, or pictures of the genuine watch. If you have any doubts at all about buying the watch, just remember that we have a money-back guarantee, so you have nothing to lose!

6. How long does it take the watch to arrive from the time I order?
It depends on the method of shipping. Please also note that there is an up to 2 business day (48H) processing period for orders. The estimated shipping times are in addition to the clearing period. 90% of orders will be shipped the same day when the payments are received.

EMS--- 4-7 business Days (with Tracking No. online) to all main countries
Airmail--- 7- 10 Business Days (with Tracking No. online)

 

7. It has been 3 days since I placed my order, how come it still hasn't been shipped yet?
Depending on which style of watch you ordered, it may have to be custom made, as some watches are made to order. Some of the more exotic watches can take up to 3-5 business days for it to be shipped out. As soon as your watch is shipped out, you will be notified of it in your email. The status of your watch will be indicated as "Shipped".

 

8. What happens if the package is damaged or missing when I receive it?
If your watch is damaged or missing contact us and notify us of the situation, we will ship another watch out to you once we receive back the damaged one. The customer should check if the product is damaged or not before signing for receiving.

 

9. Can I cancel my order placed on your online store for exchange or refund?
Yes, of course you can. You can cancel the order within 24 hours of its placement, before the item is shipped.

 

10. Can I get my money back if I am not satisfied with your product or service?
Yes, if for any reason you are not satisfied with the product, please contact our staff and notify us of the problem. We will provide you with a return address where you can send the replica watch to. Once we receive the watch, we will immediately have the funds reinstated back onto your credit card as per our refund policy.

 

11. Will I have problem with customs?
We have many years experience in shipping replicas worldwide. We guarantee that the items will be sent to you directly. We can let our replicas pass the customs safely by our special way. Some package will be remarked as gift, the custom will not impose duties on a gift. People can receive an international gift. Please contact your local customs office for details, if necessary.

 

12. What is meaning of automatic movement?  
Automatic refers to a watch movement that consists of a self-winding mechanism, which allows the watch to run on its own without batteries. The advantage to this is that batteries are not required for the watch to run. The disadvantage to it is that the watch should be serviced every year to make sure it runs smoothly


13. Why my automatic watch loses time?
When you first receive your automatic replica, you must give the watch an initial pre-wind. If you wear it everyday, it will continue to wind itself on your wrist when you move around and walk. If you stop wearing it for more than approximately 1 days, the watch will need to be reset, but will then automatically wind itself once you start wearing it again. The disadvantage to this is pretty clear. Your watch does not t keep time if you do not wear it constantly. The advantages are that you will never have to replace a battery, the watch keeps great time when it is running, and most of all, this type of movement is exactly what the originals use! If your Automatic is losing or gaining time in a 24-hour period the watch needs to be adjusted. All of our automatics have an adjustment screw on the movement just like the originals. Any local jeweler can service these watches.


14. What is quartz movement?  
Quartz refers to a watch movement that runs from a battery. The advantage to this is that the watch normally lasts longer than an automatic watch. The disadvantage to it is that the battery has to be changed when your watch starts losing time or stops.

15. What is meant by automatic, chronograph, and quartz?
Automatic, or self-winding, means the watch has a self-winding mechanism which allows it to run on its own without batteries. The advantage is, batteries are not required. The disadvantage is, they should be serviced every few years to make sure they run smoothly. Chronographs are the little dials (or 'clocks') which appear within the watches themselves and are always fully functional on our watches. They are normally used as stopwatch timers. Quartz means the watch runs on a battery. One disadvantage is, they normally have fewer markings and details than self-winding watches, and you have to change the battery so often.


16. What is meant by sweeping second hand, and which watches have it?
A sweeping second hand simply means that the second hand sweeps smoothly instead of ticking once every second. Basically, it is just a bunch of very small, rapid, tiny ticks combined that makes it look like it is sweeping smoothly. All automatic watches have a sweeping second hand, and all battery-run (quartz) and chronograph watches have a ticking second hand.

I've seen prices lower than yours from other places. No you haven't. Check to see if the "cheaper" website even has a phone number or address posted. Most do not bother to promote themselves as a real business. Any valid websites we will match/beat their prices.

17. Replica watches - The reflection of status quo
The best replica watches of brands are offered in our website shopping which definitely elevate your position in the social scenario. Replica watches are meant for everybody to buy to sale. The replica watches give a touch of the luxurious watch brands like Rolex replica, Omega replica or Piaget replica to those people who cannot afford these exorbitantly lowest priced replica watches. They are split in grades, from Asian to Swiss (which are almost 100% made as the original watch).

Below you can find the four grades of the replica watches as follow:
· GRADE 1- SWISS REPLICA WATCHES
This grade of replica watches comes with one-year warranty period. The golden color looks like an exact imitation of the original Rolex watches. The Swiss replica watches have a 70 hour continuous reserve of power. Guarantees associated with Swiss replica watches are as follows:

2 tone models with concrete 18k gold Gold Triple-wrapped on all-gold models Authentic sapphire crystal Mid-size Solid 18k gold Yachtmaster models 2-tone Submariner Serti models with rock-hard 18k Original diamonds and jewels wherever pertinent. The Swiss replica watches are en suite with more than 31 jewels. Any watches missing any of the above feature means they are unreal Swiss replica watches.

· GRADE 2 - JAPANESE REPLICA WATCHES
Japanese replica Rolex watches are one of the most commonly found the replica watches on the Internet. This is an improved option for the wealth exhausted compared to Swiss replica Rolex watches, where excellence is fairly advanced but not adequate to be acceptable by the initial price with replica watches. The replica Rolex watches of Grade 2 have concrete stainless steel edifice, the eminence in the box and wristlet is almost as fine as the 440 grade seen on authentic, Swiss replicas. However in these replicas fewer jewels are found, ranging from 17 to 21 jewels. Following are some of the unique characteristics of these types of watches: The movements are authentic 25-jewel ETA movements (Swiss) Triple-wrapped all-2 tone models but NOT rock-hard gold Single-wrapped all-gold models but without any triple-wrap Real sapphire crystal The golden color looks accurately like a real Rolex watch However the Grade 2 replica watches are lighter than the Grade 1 ones. These are crafted skillfully in Japan in such a way that they imitate the Swiss replica accurately. These watches have a warranty period of 6-9 months and the whole sale prices of these watches vary from $300-$500 and the retail cost should not be over $700.

· GRADE 3 - ZENITH REPLICA WATCHES
Grade 3 zenith replica watches indeed proves to be the - BEST HIT FOR THE MONEY. Watches belonging to this category offer the highest quality at a very reasonable price. These gold plated watches can be expected to be used for a long time provided good care is taken. The golden color of these watches is richer than the original color of gold. These models of watches have the same features as the real zenith brand watches. They are fitted with 31 jewels and have the equal power reserve as the original ones. Metals are not concrete like the Swiss replicas but all are wrapped under a solid stainless steel pedestal.

· GRADE 4 - ASIAN REPLICA WATCHES
The Asian watches whose origin dates back to the late 70's are one of the most popular watches available on the Internet even today. The palpable imperfection of the Asian watches is the clear glass casing to show the swinging movements and the common flaw found in the watches is that there are no screws in the watch band with the metal wrap, which makes itself the band. They all have disparities of China-made movements, with stainless steel plated and as well as phony gold plating at times. Even though the value of the replica watch is not as low-priced as the battery operated quartz replicas, a lot of people can make out they are false just by one glance. The price of such watches cannot go beyond 150$.

18. How to maintain a watch?

All watches should be cleaned and serviced every two years to ensure that they are trouble-free. Even quartz watches should be cleaned as any small particle can result in damage. At time of this regular maintenance, batteries and seals should also be replaced.


Rust is the enemy of all watches:
Any watch should be rinsed under fresh water after exposure to saltwater.
Don't unnecessarily subject your water-resistant watch to pressure or heat.
Remove your watch for hot showers, baths, saunas and hot tubs.
Immediately get your watch serviced if there is moisture inside the crystal.
When you change the date, you should not change it within three hours of midnight. At this time, the watch's regular date change is being carried out internally and should not be interfered with.
Leather bands should be protected from perfumes and water, especially saltwater.
Automatic Watches
These are not entirely self-maintaining. It's a good idea to wind your watch at least once every week or two. This helps to keep the oil fluid and the wheels moving.
If you do not wear your watch every day, be certain to wind it at least twice a week.
Mechanical Watches
It's good practice to wind your mechanical watch at the same time every day. This is very good for the mechanism. Watch aficionados know to wind their watch first thing in the morning as part of their own timekeeping and that of the watch.
Be aware that participation in sports such as golf or baseball, or any repetitive hand movements (as with some occupations) are very hard on the mechanism. These can permanently damage the watch's movement. Just remove your watch.
If the watch has stopped:
Be sure that the watch stem is pushed in.
Make sure that all dials and dial markers are properly fastened. If not, they may be blocking the hands from properly moving.
In some cases, the crystal may be chipped and blocking the hands.
The watch may be rusty. This is quite likely fatal, we are sorry to say.
With electronic watches, some parts are replaceable.
If your manual or automatic watch is slowing down:
It may need to be wound properly.
It may need to be cleaned.
If your quartz watch is slowing down:
You may need to replace the battery.
The watch may need cleaning.


19. Can I refund if I am not satisfied with your items?  
Yes, refund is possible, but the products have to be returned within 15 days of receipt. Products must be returned 100% complete, including a copy of the invoice, all the components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. Place the packaged product in a protective box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Beyond 15 days, we exchange with a new replacement. Refund request would be accepted ONLY when replacement items are not available.

Returning Purchased Merchandises Policy

1. An agreement and the respect of the return conditions are required for sending back an item. Otherwise, the parcel will be refused and returned at the cost of the sender.

 

2. Send us an email to obtain an authorization as well as a return reference. Without them, the return will not be accepted.

 

3. The delivery method of a returned item will be determined and confirmed by our customer service staff. No return sent by Cash On Delivery will be accepted or the parcel will be refused and returned at the cost of the sender.

 

4. The return reference must be marked clearly on the parcel.

 

5. The return authorization is only valid for thirty (30) days (date stamp by the postal service as proof). The parcel received after 30 days will not be accepted and will be returned to the customer.

 

6. Products must be returned 100% complete, including a copy of the invoice, all the components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. Place the packaged product in a protective box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments.

 

7. Our technical service staff will estimate if a returned item is defective.

 

If you have any question concerned, please send email us: sales@bestsales4u.com.

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